Better manage customer support and customer conversations with a help desk platform that's simple and easy to use. With no monthly payments and hosted on your own servers.
Yes, the software is 100% open - you are free to customize it as needed. However, you cannot share it with anyone else who hasn't purchased a license. Please see the license for more details on what you can and cannot do with the source code.
The renewal price can change from time to time, but your license renewal price will not. Your renewal price is locked at the moment of purchase and will only be updated once you renew your license.
Please head over to the requirements article to see a detailed list of the requirements. Please make sure that the application is compatible with your server or hosting provider before placing a purchase; we don't provide refunds due to server limitations and incompatibilities. Contact us should you need help.
Yes, you can either use a single account for all your companies or create one account per company/brand. Multiple accounts can be easily managed with a single login session. Accounts are separate from each other.
You can get a live demo of the latest available release here. If you would like a personal demo account with no demo data in it, feel free to register an account here, you can use a disposable email address if you like.