Self-hosted help desk solution for small businesses and freelancers

Delivering smooth customer support doesn't need to be messy, hard, and expensive.
Get your email, live chat, and contact form conversations into a single easy to use platform. And at the same time, be in control of your help desk by hosting on your own server.

See Pricing or Try demo →

Get better privacy

Hosting the software on your own server gives you better control over the data of your company and customers.

Perpetual license

You pay for the software once and use it forever. You get access to support & upgrades for a full year. Renew only when needed.

Make it part of your brand

Use your own logo and brand colors. Integrate it with your existing systems, applications, and websites using the restful API.

Fully responsive

Don't miss conversations when you are on-the-go

See and respond to customer conversations wherever you are, right on your phone or tablet.

Anywhere, any device

Progressive Web App Technology
Mobile app experience in your browser

Try demo →

Messaging

Multiple conversation channels

Our conversation platform makes it easy for you to manage your email, live chat, and contact form conversations — from a single interface.

Simple solution with powerful features

Unlimited Shared Mailboxes
Conversation notes
Conversation notifications
Conversation tags
GPG/PGP Email Encryption

Learn more about conversations

Support Widget

Help & Live Chat Widget

A fully customizable and responsive widget that allows your website visitors get answers fast by navigating your knowledgebase site or starting a conversation.

Try it for yourself

Collaboration

Bring your team

Get things done faster by inviting your team members, friends, and partners.

Collaboration made easy

Unlimited users
Role-based permissions
User invitation

Knowledgebases

Product documentation made easy

Reduce support inquiries with stunning knowledgebase sites that are tailored to your brand.

Self-service, without limits

Unlimited public or private knowledgebase sites
Unlimited articles, collections, and categories
Full theme customization, or install your own
Modern fully responsive default theme
Article ratings and feedbacks
Multi-language support
Use your own domain
Contact form
Reports

See real example

Accounts

Get all your companies on board

Create multiple accounts which are managed under a single login session. Each account has an isolated working environment, with its own users, conversations, mailboxes, and knowledge base sites.

UI Languages

English & Spanish

Full Help desk talks in your customers and employees language. It currently ships with English and Spanish out-of-the-box, with more languages coming.

Self-hosted

Hosted on your own servers, on your own domain

Our help desk software is hosted on your own servers, using your own domain. This gives you full control over your help desk, your data, and your customers' privacy.

Better control, more freedom

100% source code access
Better privacy controls
Better GDPR compliance

https://desk.yourdomain.com/

Developers

Restful API, OAuth & JavaScript Libraries

Use the API and integrate all your existing systems with our help desk. It's the same API that powers the help desk's dashboard, anything available through the UI is available programmatically.

Quickly create contact forms with ContactJs, a library we created to simplify the process. Forms submissions are automatically sent to your help desk and converted into conversations.

Get started today

Better serve your customers with an easy to use platform — hosted on your own server.

See Pricing

Get updates about Full Help!

Keep up to date of Full Help apps, news, releases, resources, and tips!

Self-hosted help desk solution for small businesses and freelancers